As CMS Çetin Makina Management, we regard quality as a strategic management element across our foundry technologies, recycling systems, machinery manufacturing, engineering services, and turnkey facility projects.
To ensure the sustainable growth of our organization, our commitments are:
- Continuously increasing customer satisfaction by fully understanding customer needs and expectations
- Ensuring full compliance with ISO 9001:2015 Quality Management System requirements and applicable legal regulations
- Integrating a risk-based thinking approach into all our processes to evaluate opportunities and effectively manage potential risks
- Fully applying quality standards throughout design, engineering, production, procurement, installation, commissioning, and after-sales service processes
- Measuring and monitoring process performance and increasing efficiency through continuous improvement activities
- Spreading a quality culture across the organization by continuously developing our employees' knowledge, skills, and competencies
- Working with our suppliers and business partners in a spirit of mutual trust, transparency, and sustainable collaboration
- Supporting innovative technologies to offer our customers high-performance, competitive solutions
- Reducing environmental impact through the efficient use of resources and contributing to the principles of sustainable development
- Conducting all our activities ethically, transparently, and with accountability in line with corporate governance principles
These items constitute our organization's core quality objectives and management commitments.
Top Management is committed to providing the resources necessary to continuously improve the effectiveness of the Quality Management System and to ensuring that this policy is adopted by all employees.